Sherrie Klein email: memnocheleven@hotmail.com Phone # 253-691-9088 Seattle, Washington 98124

OBJECTIVE To utilize my managerial abilities, organizational skills and positive attitude by obtaining a position with opportunity for advancement.

CUSTOMER SERVICE EXPERIENCE Successfully interacted with diverse group of customers to ensure client satisfaction. Communicated status of loads, location of drivers, and equipment. Communicate service level information to account management personnel and customers. Efficiently managed all aspects of client relations, marketing, inventory control, product packaging and presentation, client account maintenance and .performed a wide variety of duties pertaining to accounts receivable, data entry, preparation of bank deposits and public relations in assisting with the management. Trained employees to ensure accurate work performance. Audit employee timecards to ensure accurate and timely payroll Tended to all aspects of shipping and receiving, including but not limited to trouble-shooting and order verification. Maintain company equipment Supervise staff to provide consistantly safe work environment

STRENGTHS • Excellent creative thinker and problem solver. • Good organizational and interpersonal skills. • Team player who thrives in a customer service oriented atmosphere • High energy person with infectious enthusiasm. • Performs best in pressure packed situations, meets deadlines

EDUCATION Tacoma Community College/ Certificate in Management Strategies and Skills Disaster Preparedness training Facility Safety Training Forklift certified Bondable with excellent driving record Six Point Sales Training Experienced with power tools and light construction

PREVIOUS EMPLOYMENT EXPERIENCE Warehouse Supervisor handled used military house-hold goods accounts. Responsible for loading and unloading of crates as well as all aspects of warehouse operation, maintenance of company equipment and facility. Effectively train employees to execute company generated load plans. 2002-present

Furniture Store Manager maintained sales staff, showroom, and all aspects of business for 4 of the local outlets in 3 different malls.1997-2002 consistently in top ten sales producers for the America Group.

Outside sales with an international company, responsible to cold call and sell company treatments. Maintained excellent client relations and developed my own customer base. 1993-1997